- Learn Japanese through real-life conversation scenarios, including service interactions and formal communication.
- Repetition helps you internalize polite tones, useful for business, customer service, or formal exchanges.
- These expressions are perfect when showing courtesy, confirming a client’s situation, or presenting information politely.
Subtitles available in 12 different languages
- Follow comfortably in your own language while picking up Japanese nuances.
- Multilingual support makes it easier to master both casual and formal Japanese speech.
This episode highlights service-oriented expressions often used in customer interactions, particularly in polite and professional settings such as banks, insurance offices, or business meetings.
Key Expressions and Meanings
Expression 1
お待たせしました
| Language | Translation |
|---|---|
| English (US) | Sorry to keep you waiting |
| English (UK) | Sorry for the wait |
| Korean | 오래 기다리셨습니다 |
| French | Désolé de vous avoir fait attendre |
| German | Entschuldigen Sie die Wartezeit |
| Spanish | Perdón por la espera |
| Portuguese (BR) | Desculpe por fazê-lo esperar |
| Hindi | इंतज़ार कराने के लिए माफ़ कीजिए |
| Indonesian | Maaf sudah membuat Anda menunggu |
| Vietnamese | Xin lỗi đã để bạn chờ |
| Thai | ขอโทษที่ทำให้รอนาน |
Meaning & Usage
This is a polite, service-oriented phrase used when you’ve kept someone waiting. Common in customer service, meetings, and formal interactions. It conveys respect and apology at the same time.
Example Sentences
- お待たせしました。こちらがご注文のコーヒーです。
→ Sorry to keep you waiting. Here’s your coffee. - お待たせしました。担当者をお呼びしました。
→ Sorry for the wait. I’ve called the person in charge.
Expression 2
生命保険の加入を検討中ということですよね
| Language | Translation |
|---|---|
| English (US) | You’re considering enrolling in life insurance, correct? |
| English (UK) | You’re currently thinking about taking out life insurance, right? |
| Korean | 생명보험 가입을 검토 중이시라는 거죠? |
| French | Vous envisagez de souscrire une assurance-vie, n’est-ce pas ? |
| German | Sie überlegen, eine Lebensversicherung abzuschließen, richtig? |
| Spanish | Está considerando contratar un seguro de vida, ¿verdad? |
| Portuguese (BR) | O senhor(a) está pensando em contratar um seguro de vida, certo? |
| Hindi | आप जीवन बीमा लेने पर विचार कर रहे हैं, है ना? |
| Indonesian | Anda sedang mempertimbangkan untuk ikut asuransi jiwa, benar? |
| Vietnamese | Anh/chị đang xem xét tham gia bảo hiểm nhân thọ, đúng không? |
| Thai | คุณกำลังพิจารณาทำประกันชีวิตอยู่ใช่ไหมครับ/คะ? |
Meaning & Usage
A formal confirmation phrase used in consultations or business contexts, often by sales staff or agents. It politely checks the customer’s intention and keeps the conversation professional.
Example Sentences
- 生命保険の加入を検討中ということですよね。本日はそのプランをご紹介します。
→ You’re considering enrolling in life insurance, correct? Today, I’ll introduce some plans. - 生命保険の加入を検討中ということですよね。ご不明点はございますか？
→ You’re thinking about life insurance, right? Do you have any questions?
Expression 3
これなんですけど
| Language | Translation |
|---|---|
| English (US) | About this / This one, here it is |
| English (UK) | Regarding this / This here |
| Korean | 이건데요 / 이것 말인데요 |
| French | C’est à propos de ça… |
| German | Es geht um das hier… |
| Spanish | Sobre esto / Este de aquí |
| Portuguese (BR) | Sobre isto / Este aqui |
| Hindi | ये वाला है / इसके बारे में |
| Indonesian | Ini, maksudnya yang ini |
| Vietnamese | Cái này đây / Về cái này |
| Thai | อันนี้น่ะครับ/ค่ะ |
Meaning & Usage
A soft and polite way to introduce or show something. Commonly used in shops, business presentations, or even casual situations when drawing attention to an item, document, or product.
Example Sentences
- これなんですけど、新しい契約書になります。
→ About this — it’s the new contract. - これなんですけど、いかがなさいますか？
→ Regarding this one, what would you like to do?
Final Note
This episode covers highly practical expressions for formal and customer service settings. 「お待たせしました」 expresses courtesy after making someone wait, 「生命保険の加入を検討中ということですよね」 shows polite confirmation in a consultation, and 「これなんですけど」 is a smooth way to introduce or present something. Mastering these expressions helps learners sound natural and professional in real Japanese conversations.